Dispatch Assistant

Description:

This is a full-time on-site Dispatch Assistant role in Lahore. Responsibilities include coordinating dispatch operations, communicating with drivers, handling customer inquiries, and ensuring timely delivery. The role requires maintaining accurate records, collaborating with the sales team, and presenting a professional image of the company.

Responsibilities:

· Coordinate and schedule dispatch operations to ensure timely delivery of goods

· Communicate with drivers and fleet managers to monitor and manage delivery routes

· Track shipments and update clients on delivery status

· Prepare and process dispatch documentation, i.e. delivery receipts

· Handle customer inquiries and resolve issues related to delivery and shipment

· Maintain accurate records of dispatch activities and delivery logs

· Collaborate with warehouse staff to manage inventory and dispatch operations

· Monitor and manage dispatch software and systems for efficient operations

· Report any delivery or dispatch issues to management promptly

· Provide support in the coordination of emergency or urgent deliveries

· Develop and maintain strong relationships with customers and vendors

· Work closely with the sales team to align dispatch activities with sales objectives

· Exhibit strong organizational and time management skills

· Ability to work independently and as part of a team to achieve dispatch goals