Description:
ibex. is seeking a highly motivated and skilled Data Specialist to join our team. The ideal candidate will be responsible for analyzing large amounts of data and translating it into actionable insights that drive business decisions. This role will work closely with our internal stakeholders to identify trends, create reports, and develop predictive models.
Responsibilities:
- Reporting and analysis of the operational activity data from revenue and direct labor cost perspective of all current clients in ibex.
- Adhoc reporting of data pivotal to the business owners. collecting, cleaning, and interpreting data sets in order to answer a question or solve a problem. managing team entrusted with various data scrubbing, managing and reporting tasks and making sure quality and accuracy is being met. basic SQL based tasks; querying data, uploading and managing data and tables.
- Conduct statistical analysis on large datasets to identify trends and patterns.
- Develop reports, dashboards, and visualizations to communicate data insights.
- Work with cross-functional teams to gather requirements and create solutions that meet business needs.
- Build and maintain data pipelines and ETL processes to streamline data integration.
- Develop predictive models to identify opportunities for optimization and improvement.
- Continuously monitor and analyze data to provide insights and recommendations for ongoing improvements.
- Collaborate with the data science team to develop machine learning models that improve business outcomes.
Qualifications:
- Bachelors degree preferably in IT / CS intensive discipline.
- At least 1-3 years of experience in a data analytics role
- Strong interpersonal, verbal and written communication skills.
- Strong analytical and problem solving skills
- Proficiency in Microsoft technologies especially Microsoft Excel and Outlook
- Experience in SQL querying; should have basic understanding of SQL.
- Good reasoning abilities, troubleshooting & sound judgment skills.
- Tactful, mature, flexible, people-oriented.
- Ability to create a harmonious team atmosphere and interact respectfully in a calm and professional manner.
- Comfortable with eastern time zone