Customer Support Representative

Description:

Nexus Technologies, a growing startup in Karachi, is looking for Customer Support Representatives to join our team. The role involves handling customer queries, providing effective solutions, and ensuring high service standards. This is an excellent opportunity for individuals with strong communication skills and a customer-focused approach.

Key Responsibilities:

• Handle customer queries professionally via calls.

• Provide effective solutions and support to clients.

• Maintain call flow and service quality standards.

• Ensure customer satisfaction and issue resolution.

Qualifications & Skills:

• O-Levels/Intermediate or above qualification.

• Fluent in English & Urdu (Neutral Accent).

• Call center & sales experience preferred.

• Basic computer skills are required.

• Strong time management and priority-setting abilities.

• Self-motivated and professional approach.

Perks & Benefits:

• Salary: 50000-60000 PKR per month + Incentives & Bonuses.

• Free tea/coffee & refreshments.

• Medical insurance (after probation).

• Training provided before campaigns (unpaid).