Customer Success Manager

 

Description:

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
 


Duties
 

  • Develop a vision and strategy for clients by assessing their strategy as a business to assist them in using Deel’s tools to achieve their goals
  • Build deep and trusting long-term relationships with clients by identifying partner pain points, providing solutions, and recognizing opportunities for growth and revenue generation
  • Creating data driven recommendations by accessing, analyzing, and synthesizing large data sets
  • Problem solving and solution implementation across Deel internally on behalf of your clients
  • Working with the product and operations teams to drive high impact improvements

     

Requirements

You have minimum of 2+ years of relevant work experience, including client facing experience
 

  • Have excellent written and verbal communication in English AND Japanese
  • Have previous experience in at least one of the following: fast growth startup, top-tier management consulting, investment banking, or private equity
  • Have Payroll experience
  • Relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
  • Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
  • A reliable, motivated self-starter with a passionate growth mentality. You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
  • Have a solid track record of achievement - e.g. had success in a top tier company, delivered quantifiable business impact, quickly assumed responsibilities or won competitive awards
  • Have a strong analytical foundation with ability to manipulate and synthesize data
  • Are curious by nature and interested in making an impact
     

Organization Deel
Industry Management Jobs
Occupational Category Customer Success Manager
Job Location Islamabad,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-09-16 10:38 am
Expires on 2024-12-27