Customer Success Executive

Description:

As a Customer Sales Representative at Mavericks United, you will be at the forefront of our sales efforts. You will be responsible for building and maintaining strong customer relationships, identifying sales opportunities, and contributing to the overall growth of the company. If you are passionate about technology and have a strong drive to excel in sales, we encourage you to apply.

Key Responsibilities:

Client Engagement: Proactively reach out to potential clients, understanding their software engineering staffing needs and providing tailored solutions that align with our services.

Technical Demonstrations: Utilize your programming skills to showcase technical expertise during client meetings and interviews, helping to establish credibility and build trust.

Relationship Building: Foster strong relationships with clients, maintaining regular communication and follow-ups to ensure their needs are being met and expectations exceeded.

Requirement Gathering: Work closely with clients to gather detailed technical requirements for their staffing needs, ensuring a clear understanding of the skills and experience required for their open positions.

Sales Target Achievement: Meet and exceed individual and team sales targets, contributing to the overall success and growth of the company.

Market Analysis: Stay abreast of industry trends, market demands, and emerging technologies to better understand client needs and to stay competitive in the staff augmentation space.

Feedback Collection: Collect and analyse feedback from clients on our services and the performance of placed candidates, using this information to continuously improve our offerings.

Skills and Qualifications:

·       Proven experience as a Customer Sales Representative or similar role.

·       Basic to intermediate programming skills, with the ability to demonstrate coding abilities during interviews.

·       Strong understanding of software development processes and terminology.

·       Excellent verbal and written communication skills.

·       Strong interpersonal skills with the ability to build rapport quickly.

·       Self-motivated and target-driven with a proven track record in sales.

·       Ability to understand and articulate technical concepts to a non-technical audience.

·       Detail-oriented with excellent organizational and multitasking skills.