Customer Service Specialist

Description:

SLASHCART, a leading Shopify apps development company, is on the lookout for enthusiastic Sales Executives to join our growing team. With a portfolio of innovative apps and a rapidly expanding customer base, SLASHCART is dedicated to providing cutting-edge solutions for Shopify store owners. We believe in fostering creativity and leveraging technology to drive transformative business outcomes.

Key Responsibilities:

(If someone is proficient in English, we will provide training for the rest)

Provide Shopify app support and create usage tutorials

Maintain excellent written and verbal English communication

Manage phone calls and emails professionally

Proficiency in Microsoft Office tools

Utilize CRM tools for client record maintenance

Organize and manage files for efficient data retrieval

Support lead generation through research and outreach

Manage social media accounts and assist in content creation

Demonstrate technical proficiency in Microsoft Office and cloud-based platforms

🎓 Qualifications:

Excellent English communication skills

Proficiency with Microsoft Office tools

Basic knowledge of marketing, advertising, and public relations

Excellent organizational and time management skills

Familiarity with social media platforms

Proficiency with cloud-based platforms (Google Docs, Skype, etc.)

Strong data entry skills

Ability to multitask in a fast-paced environment