Description:
We are seeking a highly motivated and experienced Customer Service & Sales Representative (CSSR) to join our dynamic team. As a CSSR at Taurus BPO, you will be at the forefront of our sales efforts, engaging with potential clients, understanding their needs, and offering tailored solutions. Your role will be essential in driving our business growth by converting leads into satisfied customers.
Key Responsibilities
- Conduct market research to identify potential clients.
- Initiate contact with prospects through various channels (email, phone, social media).
- Engage with clients to understand their needs and provide suitable solutions.
- Qualify leads and set up meetings for the sales team.
- Maintain a well-organized pipeline and database of prospects.
- Collaborate with the sales and marketing teams to develop effective strategies for lead generation.
- Track and report on key performance metrics.
- Stay updated on industry trends and competitive landscape.
Perks
- Remote Job: Work from the comfort of your home.
- Competitive Salary: Basic monthly salary plus performance-based bonuses and commission.
- Paid Holidays: Enjoy paid time off to recharge and relax.
- Growth Opportunities: Opportunities for professional development and career advancement.
- Supportive Environment: Join a team that values collaboration, innovation, and excellence.
Requirements
- Minimum 2 years of experience as a Customer Sales Representative or in a related role.
- Proven track record of successfully identifying and qualifying leads.
- Excellent communication and interpersonal skills.
- Very good knowledge of English language skills.
- Strong organizational skills and attention to detail.
- Proficiency in using CRM software and sales tools.
- Self-motivated and able to work independently in a remote setting.