Description:
EVTechGlobal is seeking a Customer Service Representative to join their dynamic team. Fresh graduates are encouraged to apply for this exciting opportunity in the rapidly evolving EV industry. As a Customer Service Representative, you will be responsible for providing excellent customer service, addressing concerns, and offering solutions. You will also play a role in supporting sales processes and lead generation.
Key Responsibilities:
- Assist customers by understanding their concerns and offering the best solutions.
- Manage customer data and use customer data management tools.
- Engage with customers on social media platforms and address their queries.
- Support lead generation and sales processes.
- Collaborate with team members to deliver a seamless customer experience.
Experience & Qualifications Required:
- Bachelor’s degree in Business Administration, Marketing, or a related field.
- Excellent verbal and written communication skills.
- Active listening skills to understand customer concerns.
- Proficiency in customer data management tools and social media platforms.
- Familiarity with lead generation techniques and sales support processes.
- A collaborative mindset and the ability to thrive in a dynamic environment.
What’s In It For You:
- An awesome work environment that supports growth and creativity.
- A competitive salary with room for growth.
- Tons of learning opportunities as you grow within the company.
- A dynamic culture that embraces collaboration, innovation, and making a difference.
- The chance to be a pioneer in revolutionizing the EV industry.