Customer Service Representative

Description:

We are seeking a motivated and results-driven Customer Service Representative to join our team and contribute to our lead generation efforts. In this role, you will play a key part in identifying market prospects, making outbound calls, and scheduling appointments for our sales team. Your primary goal is to increase lead conversion rates and help drive the overall growth of the company.

If you have excellent communication skills, are proactive, and thrive in a goal-oriented environment, we encourage you to apply!

Key Responsibilities:

• Make outbound calls to potential clients from our database and schedule appointments for the sales team.
• Use the CRM system daily to manage and update the pipeline of prospects and leads promptly.
• Build rapport with potential clients and demonstrate the ability to handle and overcome objections.
• Maintain accurate records of client interactions, activities, and follow-up actions within the CRM.
• Contribute to the overall success of the team by achieving individual and team targets.

Qualifications & Skills:

• Communication Skills: Strong verbal communication and active listening skills to effectively engage clients.
• Motivated & Consistent: Self-driven, hardworking, and eager to grow in a fast-paced environment.
• Interpersonal Skills: Excellent interpersonal skills to build rapport and connect with potential clients.
• Goal-Oriented: Results-driven with a proactive approach to meeting and exceeding targets.
• CRM Knowledge: Experience using CRM systems to manage leads and interactions effectively.
• Real Estate Knowledge (Preferred): Familiarity with real estate market trends and regulations is a plus.