Customer Service Representative

Description:

This is a full-time on-site role for a Customer Service Representative at NOTES MARKETING located in Karachi Division. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience.

• Qualifications & Requirements:-

· Customer Service Representatives and Customer Service skills

· Customer Support and Customer Satisfaction skills

· Customer Experience skills

· Excellent communication and interpersonal skills

· Ability to handle customer inquiries and resolve issues

· Strong problem-solving and decision-making abilities

· Ability to multitask and prioritize tasks

· Previous experience in customer service is a plus

· Bachelor's degree in a related field

· Experience in Customer Service.

· Strong communication and interpersonal skills.

· Ability to deliver high-end customer support.

· Creative problem-solving skills.

· Patience and resilience in customer interaction.

· Ability to work effectively in a team environment.

· Fluent in English.

· Basic knowledge of computer.

· Customer-concentric mindset.

· Strong communication skills.

· Fast-paced environment comfort.

· 1 year of international customer service experience.

· Bachelor's degree (preferred) Intermediate or fresher’s will also encourage to apply