Customer Service Representative

Description:

360 travel group is looking for a Customer Service Representative to join the team, to support in providing excellent customer service to their clients.


Responsibilities:


• Handle all enquiries professionally and ensuring excellent customer service at all times.

• Manage the queues in line with the company policies.

• Keep in touch with management on a regular basis to ensure excellent customer experience..

• Provide administration support by maintaining records and ensuring that complains are logged and recorded appropriately.


Requirements:


• 0 to 6 months experience. in a customer service role.

• A high level of written and spoken English.

• Experience in dealing with inquiries over the phone/email

• Strong organizational skills

• Good IT skills (Microsoft Office)