Customer Service Representative

Description:

We are seeking a passionate individual to join our growing team as a Customer Service Representative!

Responsibilities:

• Deliver exceptional service via phone, email, and chat.
• Resolve customer inquiries efficiently and effectively.
• Be a product and service knowledge expert.
• Proactively identify and address customer needs.
• Contribute to high customer satisfaction metrics.

Qualifications:

• 1+ years of customer service experience
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical abilities.
• Team player with an independent work ethic.
• Proficient in MS Office Suite.

Benefits:

• Competitive salary & benefits.
• Professional development opportunities.
• Positive and collaborative work environment.