Customer Service Representative

Description:

We are a leading US-based call center, specializing in customer service for the renowned AT&T/DIRECTV campaign. Our team is committed to delivering exceptional service, and we are on the lookout for talented individuals to join our growing family.

Responsibilities:

• Handle customer inquiries and provide outstanding support for AT&T/DIRECTV services.
• Troubleshoot and resolve customer issues efficiently.
• Ensure customer satisfaction through effective communication and problem-solving.

Requirements:

• Excellent English communication skills (both verbal and written).
• Previous customer service experience preferred.
• Ability to work night or evening shifts based on business needs.
• Passion for delivering top-notch customer service.
• Familiarity with AT&T/DIRECTV services is a plus.