Customer Service Representative

Description:

As a Customer Service Representative at HHH E-Commerce (Pvt) Ltd, you will be an integral part of our team, responsible for providing exceptional customer service and support to our clients. You will be crucial in ensuring customer satisfaction, resolving inquiries, and maintaining strong client relationships.

Qualifications:

• High school diploma or equivalent (Bachelor's degree preferred)
• Previous experience in customer service or a related field is a plus
• Exceptional communication skills, both written and verbal
• Strong problem-solving and critical-thinking abilities
• Proficiency in using CRM software and other customer service tools
• Ability to work in a fast-paced environment and multitask effectively
• A positive attitude, empathy, and a genuine desire to assist the customer