Customer Sales Representative

Description:

We are hiring for the position of "Customer Sales Representative"

Job Responsibilities and Duties:

• Answers incoming calls and emails from customers
• Establishes trust
• Assists customers with solving problems
• Reports common product and service complaints
• Helps customers make use of different features
• Records complaints and feedback

Job Requirements:

• Has prior experience in customer service
• Proficient in MS Office
• Knowledgeable in operating help desk software
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Has a positive and professional work attitude
• Associate or Bachelor’s degree required