Customer Sales Representative

Description:

Make outbound calls to new and existing customers to promote products and services

Meet and exceed sales targets

Build and maintain positive relationships with customers

Provide exceptional customer service

Record and update customer information in CRM system

Attend sales and product training as required

Willingness to go the extra mile to ensure customer satisfaction

Ability to multitask and prioritize effectively

Proactively identify and resolve customer concerns

Qualifications:

Minimum of 1 year of experience working as a Customer Service Representative in the telecommunications industry

Previous experience at Mobilink, Ufone, or Telenor as a CSR is a must

Excellent communication skills in English and Urdu

Strong comprehension and speaking skills in English and Urdu

Basic computer skills and proficiency in Microsoft Excel

Ability to work well under pressure and meet deadlines

Strong problem-solving and negotiation skills

Strong organizational skills and ability to work independently