Customer Care Representative

Description:

As a Customer Service Executive your duties may include the following:

Answering telephone calls and making taxi bookings for customers.

Delivering a high level of professional customer service at all times.

Dealing with bookings or inquiries.

Providing quotations to customers.

Allocating bookings to drivers within time frames and driver locality.

Dealing with customer complaints.

QUALIFICATIONS:

We are looking for candidates with these qualifications:

Excellent communication skills, written and verbal.

Basic computer knowledge and typing skills.

A professional telephone manner and customer service skills.

Ability to work night shifts, weekends, and public holidays

Ability to deal with different levels of people.