Customer Care Executive

Description:

As a Customer Service Executive your duties may include the following:

• Answering telephone calls and making taxi bookings for customers.
• Delivering a high level of professional customer service at all times.
• Dealing with email bookings and inquiries and completing admin work.
• Providing quotations to customers.
• Allocating bookings to drivers within time frames and driver locality.
• Dealing with customer complaints.

WHY WORK WITH US:

The development of our employees at 247 Hybrid Call Center is paramount. To support this we offer these benefits:

• Direct employment from a UK-based company.
• Highly competitive Salaries. On-the-job training. Security and stability in the job.
• Promotions and frequent increments. Flexible and supportive work environment

QUALIFICATIONS:

We are looking for candidates with these qualifications:

• A bachelor's degree from a good college or university.
• Excellent communication skills, written and verbal.
• Basic computer knowledge and typing skills.
• A professional telephone manner and customer service skills.
• Ability to work flexible shifts including night shifts, weekends, and public holidays
• Ability to deal with different levels of people.