Csr And Truck Dispatchers

Description:

Contacting Drivers and scheduling shipment deliveries and pickups

Communicating with customers and making a note of any shipment handling requests

Determining and letting the customers know all the freight details

Ensuring that the deliveries and pickups are done as per the allocated timeline

Making a note of any route change requests

Generating and verifying freight bills and invoices

Checking the Truck Drivers' compliance with the transportation rules and regulations

Maintaining and updating Drivers logs

Addressing customer shipment queries and complaints

Scheduling and monitoring truck repairs and maintenance

Negotiating freight charges with vendors and customers

Requirements

Proven work experience as a Truck Dispatcher.

Familiarity with transport management and logistics software

Complete knowledge of the transportation regulations and requirement