Manage and engage our community across various platforms and social media channels (including Discord, Twitter, LinkedIn, Reddit, etc.) to enhance our impact among users.
Develop and execute comprehensive community engagement strategies on different platforms, such as Discord, Twitter, and Reddit, with a focus on fostering growth and engagement.
Maintain an active and consistent presence on social media by following a yearly marketing content calendar.
Moderate communication channels like Discord, providing support and responding promptly to user comments and messages.
Address user queries in a timely manner and escalate them to the relevant departments within Codora as needed.
Act as the primary point of contact for assigned accounts, proactively engaging with users and ensuring timely responses.