Client Relationship Officer

Description:

We are looking for a dynamic and well-groomed Client Relationship Executive to join our immigration company. The ideal candidate will be responsible for building and maintaining strong relationships with clients, guiding them through the immigration process, and engaging them with informative and engaging video content.

Key Responsibilities:

• Build and maintain long-term relationships with clients, ensuring exceptional service.

• Provide guidance and support throughout the immigration process.

• Make daily cold calls to potential clients, promoting immigration services and generating leads.

• Host video content to explain services, procedures, and FAQs, engaging with clients through online platforms.

• Conduct initial consultations with potential clients, assessing their needs and offering suitable solutions.

• Stay updated on immigration policies and procedures to provide accurate information.

• Collaborate with the marketing team to create video content that enhances client engagement.

• Follow up with clients regularly to ensure their queries are addressed promptly.

• Manage client databases and track their progress through the immigration process.

Qualifications:

• Minimum Bachelor’s Degree in any discipline.

• Strong communication and interpersonal skills.

• Well-groomed personality, professional demeanor, and confident on-camera presence.

• Proficient in using CRM software and comfortable with technology.

• Strong problem-solving skills and attention to detail.