Call Center Representative

Description:

Accurate Billing Solutions is looking for Calling Agents to assist with outreach and communication in the medical billing sector. In this role, you will make outbound calls to healthcare professionals, providing information about our services and answering inquiries. Success in this role means maintaining professionalism, ensuring clear communication, and effectively managing call interactions.

Responsibilities:

• Make outbound calls to healthcare professionals regarding medical billing services.
• Provide accurate information and assist with inquiries.
• Maintain a professional and polite tone in all conversations.
• Keep records of calls and update the system accordingly.
• Follow company guidelines and meet communication standards.

Qualifications:

• Education: Matric (Minimum)
• Language: Strong verbal and written communication skills in English
• Previous experience in customer service or calling roles is a plus but not required.
• Basic computer skills for data entry and record-keeping.
• Both male and female candidates are encouraged to apply.