Business Analyst

Description:

PointofIT, a leading IT solutions provider located in Evacuee Trust Complex, F-5, is seeking a dynamic and experienced Business Analyst with a focus on Dynamics CRM. We pride ourselves on delivering innovative solutions and fostering a collaborative work environment.

Responsibilities:

• Analyze business processes and requirements to optimize the utilization of Dynamics CRM.
• Collaborate with stakeholders to gather, document, and prioritize business needs.
• Design and implement effective CRM strategies to enhance overall business efficiency.
• Provide training and support to end-users for CRM functionalities.
• Generate insightful reports and analysis to guide decision-making processes.

Requirements:

• 3 years of proven experience as a Business Analyst, specifically with Dynamics CRM.
• In-depth knowledge of Dynamics CRM functionalities and configurations.
• Excellent English communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a collaborative team.