Branch Operations Manager

Description:

𝗝𝗢𝗕 𝗥𝗢𝗟𝗘

• Manage the day-to-day operations of the Islamic bank branch, including opening and closing procedures, cash management, implementation of AML/CFT regulations and security protocols, Operational Risk Management etc.
• Ensure that the branch is in compliance with all banking regulations / policies both Internal and regulatory perspective.
• Develop and maintain positive relationships with customers, providing exceptional service and support
• Coach and develop branch staff, providing training, guidance, and support as needed
• Monitor and manage branch performance, including dormant activation and fee income, customer satisfaction, service quality and operational efficiency

𝗥𝗘𝗤𝗨𝗜𝗥𝗘𝗗 𝗦𝗞𝗜𝗟𝗟𝗦

• Strong leadership skills and experience managing a team
• Excellent communication and interpersonal skills
• Thorough understanding of banking regulations and policies.
• Ability to work under pressure and manage multiple priorities effectively

If you are a motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.