Bilingual Customer Service Representative

Description:

Customer Service Representatives (CSRs) are the "voice" of our company. They must be clear and confident communicators who always have a constant focus on safety and the customer.

A positive, flexible communicator and a good listener who can multitask to solve problems. Community Solutions Billing Representatives use patience and strong communication skills to uncover customer needs, answer questions, and leave a positive impression on every customer interaction.

The minimum requirements for the Community Solutions Billing Representative role are:

1. Ø Ability to read, write, speak, and understand English
2. Ø Bilingual (English/Spanish)
3. Ø Handle inquiries in a safe, friendly, timely, and highly accurate manner
4. Ø Learn and retain the required knowledge to be successful in their role
5. Ø Work in a high-impact, fast-paced environment and able to successfully handle high-pressure situations
6. As a Full Time Customer Service Representative, your work schedule will fall within the hours of operation for the location and may change depending on business needs.