Assistant Manager Recovery

Description:

Job Role

To make the calls and inform to clients about their pending/ due installments on daily basis.
To Follow-up with clients regarding commitment and makes call to remind their commitment.
To Follow up about returned letters on monthly basis and punch/add remarks in the system.
To Deal with clients and provide them information regarding recovery and transfer, resolve customer complaints/ requests & other quires
To deal with walk-in clients, and answer their queries and fix their issues according to the company policy. To provide complete information regarding their pending dues/installments

Qualifications & Skills