Description:
The Financial Modeling & Client Operations teams are primary touchpoints for our clients and are the “face” of the company. Going above and beyond in our service offering is where these teams add value. The Financial Modeling team is a powerful synergy of diverse skills, talents and cultures spread across multiple locations. We are customer-focused and results-oriented providing exposure to a wide array of products, platforms, and processes globally. We nurture open and transparent communication, and a great work-life balance, with a positive work culture where team members are recognized for their work. We meet challenges head-on and work for solutions as one team. We work hard and play harder – we participate in cultural and sports events within as well as outside of the company and contribute back to society through the company’s corporate social responsibility efforts.
Responsibilities And Impact
- As an Application Associate in Financial Modeling, you will learn, explore, educate and support the usage of Excel-based products and financial information via customers of capital and commodity markets, where you will hold investigative conversations with clients to drive product usage, retention and revenue.
- You will also play a major role in executing and improving BAU proactive processes to prevent issues and improve delivery quality to our clients. In the process, you will suggest improvements to the product and perform Agile-based User Acceptance Testing to curb issues even before they hit our clients.
- Develop financial models in MS Office products for internal/external clients to help them in their routine workflow/analysis.
- Consistently make proactive suggestions about product usability, presentation, and data quality.
- Be the primary point of contact for providing critical research and value-adding knowledge to our diverse client base at various financial institutions, corporations, government organizations and universities.
- Support the client base in their research by responding to their requests which come in via calls, e-mails, and other forms of communication. Conduct direct interactions with clients through phone, email, and video conferences, as they relate to industry, platform, and data questions.
What We’re Looking For
Basic Required Qualifications:
- Master’s/Bachelor’s degree in finance, Business or Economics.
- Good knowledge and understanding of capital and commodity markets.
- Good understanding of accounting standards
- Strong analytical and problem-solving skills.
- Knowledge of MS Office products, especially MS Excel
- Willingness to work in rotational shifts.