Description:
EduCrest Migration is seeking a dynamic and passionate Admission Officer to join our team. The ideal candidate will play a critical role in guiding students through the admission process, from selecting the right universities to ensuring timely submission of all required documents for admission and visa processing. You will be responsible for advising students assist them with applications.
Key Responsibilities:
University Selection & Guidance
- Assist students in identifying suitable study destinations based on their academic interests, career goals, and budget.
- Provide expert guidance on university rankings, admission requirements, and available programs.
- Offer personalised recommendations and options to students based on their profiles and preferences.
Application Management
- Guide students through the entire application process, ensuring accurate and timely completion of all required documents.
- Assist with drafting and reviewing application forms, statements of purpose (SOPs), and letters of recommendation (LORs).
- Ensure that all application deadlines are met and that students are updated regularly on their application status.
Visa Processing
- Provide students with accurate information regarding visa requirements, application forms, and the necessary documentation.
- Guide students through the visa application process, ensuring all forms are correctly completed and submitted on time.
- Follow up with students on their visa status and provide timely updates on any changes to immigration policies or procedures.
Communication & Coordination
- Serve as the main point of contact between students and universities, ensuring smooth communication regarding admissions and other queries.
- Liaise with international universities, visa offices, and other relevant authorities on behalf of the students.
- Maintain clear and consistent communication with students and their families, providing support and guidance at every stage of the admission and visa process.
Database Management
- Maintain an up-to-date database of student applications, documents, and correspondence.
- Track the progress of each student's application and visa process, ensuring no deadlines are missed.
- Provide reports on admission and visa status to management as required.
Customer Support & Problem Resolution
- Address any issues or concerns raised by students throughout the application and visa process, offering effective solutions.
- Resolve any admission-related challenges, ensuring students remain motivated and well-informed throughout the process.
Market Research & Updates
- Stay up-to-date with the latest trends in international education, including changes in admission policies, visa regulations, and university offerings.
- Provide feedback to management on market trends, competitor analysis, and student preferences.
Required Skills & Qualifications:
- Education: Bachelor’s degree in Education, International Relations, or a related field.
- Experience: Minimum of 1-2 years of experience in student admissions, international education, or a similar role. Experience with visa processes is highly preferred.
- Communication: Strong written and verbal communication skills in English. Proficiency in other languages is a plus.
- Organisation: Excellent organisational and time-management skills with the ability to manage multiple applications simultaneously.
- Attention to Detail: Strong attention to detail and accuracy in reviewing application documents.
- Customer Service: Exceptional interpersonal skills, with the ability to build rapport and work effectively with students, parents, and university officials.
- Problem Solving: Ability to resolve issues and provide solutions in a timely manner.
- Tech Savvy: Comfortable using office software (Microsoft Office, Google Suite) and managing databases or CRM systems.