Administration Officer

Description:

WFP Pakistan Country Office requires the services of an enthusiastic Management Services Officer to be based in Islamabad whilst also supporting Provincial Offices located in Peshawar, Lahore, Karachi, Azad Jammu and Kashmir. The Management Services functional area delivers high-quality, people-focused support to WFP field operations in the areas of oversight and risk management, Facilities, Asset, Contracts, and Fleet management, and Travel and Protocol services. The function serves as the organization’s administrative backbone, seeking to ensure that WFP programmes and objectives for changing lives and saving lives are delivered efficiently and cost-effectively, while at the same time guaranteeing compliance with relevant laws and regulations. WFP has organizational cross-cutting co-ownership of Occupational Safety and Health and Environmental Sustainability to enhance the duty of care.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute to and implement WFP country/regional plans, including administrative processes, aligned with regional and wider WFP strategies and policies to facilitate efficient and effective administration service.

2. Develop annual plans, contribute to longer term strategies and improvements to policies, systems, and procedures to ensure services provided support WFP strategic objectives and are in compliance with corporate policies, standards, regulations and processes.

3. Carry out complex data analysis to provide management and clients with the accurate information and reports for efficient planning and decision-making.

4. Manage the existing resources in the area of responsibility (e.g. WFP managed facilities, assets, travel, fleet management etc.) and estimate new requirements aiming at efficiency, cost-effectiveness and timeliness of operations and services.

5. Facilitate the compliance of the services provided (e.g. WFP managed facilities, assets and travel management, etc.) with the corporate Occupational Safety and Health Policy and contribute to the provision of recommendations to the management on improvements/changes.

6. Support a culture of environmental sustainability throughout WFP by role modelling actions that drive sustainability in all administrative activities.

7. Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.

8. Build and maintain the partnership with WFP stakeholders, other UN agencies and local government offices.

9. Support the capacity building of WFP staff and partners through the organisation or design of trainings, workshops, daily interaction, etc. for efficient and effective delivery of food assistance to beneficiaries.

10. Follow standard emergency preparedness practices to ensure WFP is able to quickly respond and deploy food and needed resources to affected areas at the onset of the crisis.

11. Other duties as required.

STANDARD MINIMUM QUALIFICATIONS

Education:

Advanced University degree in Business/Public Administration, Engineering, or other relevant fields related to facilities and office management or first University degree with additional years of relevant professional level work experience.

Experience:

• At least 5-years of postgraduate, progressively responsible professional/managerial level work experience managing operational support services or similar (i.e., Accommodation, Assets (equipment), Contracts, Engineering, Facilities, Fleet, Internal Controls, Protocol, and Privileges, and Travel , ( among others).

Knowledge & Skills:

• International experience and/or working within international multicultural organizations, companies or UN system.
• Proficiency in MS Office, as well as proven ability to use and manage integrated business management systems, such as SAP or other similar systems, to extract and analyse data and contribute to effective, informed decision-making.
• Proven success working within teams providing high-quality customer service in complex environments.

Languages:

• Fluency (level C) in English language
• Intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) and/or Portuguese